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Complaint Procedures and Forms

Uniform Complaint Procedures (UCP)

Uniform Complaint Procedures (UCP)

EUSD utilizes the Uniform Complaint Procedure (UCP) to investigate and resolve complaints related to the following:
 
  • Complaints alleging discrimination, harassment, intimidation, or bullying against any protected group as identified under Education Code (EC) sections 200 and 220 and Government Code Section 11135, including any actual or perceived characteristic as set forth in Penal Code Section 422.55, or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics, in any program or activity conducted by an educational institution, as defined in EC Section 210.3, that is funded directly by, or that receives or benefits from, any state financial assistance.
  • Complaints alleging failure to comply with state or federal law in adult basic education, after school programs, state preschool programs, career technical education, education for English learners, consolidated categorical aid programs, migrant and vocational education, foster and homeless youth education, child care and development programs.
 
 
Supporting EUSD Board Policies and Administrative Regulations
THE FOLLOWING COMPLAINTS ARE NOT SUBJECT TO THE UNIFORM COMPLAINT PROCEDURE:

THE FOLLOWING COMPLAINTS ARE NOT SUBJECT TO THE UNIFORM COMPLAINT PROCEDURE:

Williams Complaints

Complaints alleging insufficiency of textbooks or instructional materials, emergency or urgent facilities conditions that pose a threat to the health or safety of students or staff, or teacher vacancies and mis-assignments. These shall be investigated and resolved in accordance with Administrative Regulation 1312.4, Williams Uniform Complaint Procedures. 
 

Individuals with Disabilities Act Complaints

Complaints alleging District violation of state or federal laws or regulations related to the Individuals with Disabilities Education Act (IDEA).These shall be addressed through the existing procedures outlined in the federal regulations and the related California Code of Regulations. Parents may file a formal complaint with the California Department of Education (CDE).

Special Education Complaints

Complaints alleging disagreement with Due Process or FAPE in regards to a student's Individual Education Plan. These shall be addressed through the existing procedures outlined in the federal regulations, the related California Code of Regulations, and the District's Board Policy and coordinating Administrative Regulation 6159.1, Procedural Safeguards and Complaints for Special Education.  

Section 504 Complaints

Complaints alleging disagreement with decisions or actions taken or not taken in regards to a student's Section 504 evaluation or plan. These shall be addressed through the existing procedures outlined in the District's Board Policy and coordinating Administrative Regulation 6164.6, Identification and Education Under Section 504.

Child Nutrition Program Complaints

Complaints alleging problems with the District's Nutrition Programs in terms of meal counting and claiming, reimbursable meals, eligibility of child or adult, or use of cafeteria funds and allowable expenses. These shall be addressed through the existing procedures outlined in the federal regulations and the related state regulations California Code of Regulations, Title 5, Sections at 15580 through 155884. Complaints may be submitted to the NSD by contacting the Civil Rights and Complaints Coordinator by phone at 800-952-5609 or by email at cnpcomplaints@cde.ca.gov.

Employment Discrimination or Harassment Complaints

Complaints alleging employment discrimination and/or harassment. These shall be investigated and resolved in accordance with the District's Board Policy and coordinating Administrative Regulation 4030, Nondiscrimination in Employment.

Complaints Concerning District Employees

Complaints alleging an issue with a District employee.  These shall be investigated and resolved in accordance with the District's Board Policy and coordinating Administrative Regulation 1312.1, Complaints Concerning District Employees.  

Complaints Concerning Use of Instructional Materials

Complaints expressing concern over use of specific instructional materials.  These shall be investigated and resolved in accordance with the District's Board Policy and coordinating Administrative Regulation 1312.2, Complaints Concerning Instructional Materials.